Staff spotlight: Ed Do

Education and Background

Ed has been a member of the Department of Medicine (DOM) since 2012, though his commitment to the University of Washington extends far beyond that. Ed, his wife, and daughter are all UW alumni, and his family remains proud and passionate Husky fans.

After earning his degree in economics, Ed began his career in health care at King County Medical Blue Shield, now known as Regence Blue Shield. He later returned to UW, joining UW Physicians, then transitioned to UW Medicine IT Services before being recruited to join the Department of Medicine as a business intelligence developer.

Contributions

“Throughout my career, I have remained dedicated to the health care field, with a strong commitment to supporting its mission and operations.”

Ed takes great pride in working for UW and UW Medicine, highly respected institutions dedicated to improving the health of the public.

“It is fulfilling to know that my work contributes to such a meaningful mission,” he said. “I also value being part of the Department of Medicine, where a collaborative and supportive work environment fosters teamwork, knowledge-sharing, and a strong sense of camaraderie and belonging.”

Within the DOM, Ed’s role has involved designing, developing, and maintaining data-driven solutions that help inform decisions throughout the department. He also supports the Clinical Programs team in transforming Epic billing and clinical data into meaningful and actionable insights through reports and data visualizations.

Ed’s innovation has contributed to long-lasting department- and institution-wide systems that have had a meaningful impact on business functions and clinical operations.

“Ed has been an incredible resource for clinical reporting and data development in our program,” said Alyssa Williamson, senior director of clinical programs. “He is well known as a responsive and approachable teammate and will be missed upon his retirement!”

Impact

One notable project was Ed’s development of a customized report for DOM faculty to track and analyze provider activity, monitor performance, and support data-driven decision-making. The value of this system caught the attention of senior leadership at UW Physicians, who requested permission to adopt and expand it. As a result, the original DOM report was transformed into an enterprise-wide tool now used across all clinical departments within the School of Medicine.

“I am proud to see how my work has contributed to improved business performance and informed decision-making across the organization,” Ed said.

HIs impact on departmental operations was further recognized during Emergency Medicine’s transition from a division in the Department of Medicine to an official academic department in 2017. Ed was invited by the Emergency Medicine department chair to support a portion of their reporting efforts while they were establishing their new systems during their first six months.

“This opportunity made me feel recognized and appreciated for my expertise, knowledge, and collaborative approach,” he shared.

Fulfillment

As an econ major and data professional, Ed truly enjoys the “number-crunching” aspects of his job and the opportunities to turn those numbers into insights.

“Supporting the department and its divisions through data analytics and providing actionable insights to senior management and business leaders is one of the most rewarding parts of my job. Collaborating with colleagues who are seeking to better understand productivity drivers and identify meaningful trends allows me to contribute in a way that has real impact.

Knowing that my work helps simplify complex decisions and supports their day-to-day efforts gives me a strong sense of fulfillment.”

Personal Interests

Outside of work, Ed has a deep appreciation for travel and exploration. Over the years, he and his wife have visited destinations across Asia and Europe, gaining a deeper appreciation for diverse cultures and global perspectives.

Looking ahead, Ed and his wife plan to make the most of retirement and see more of the world.

“While work commitments limit our travel to just a few weeks each year, we view retirement as an opportunity to make up for lost time,” he reflected. “Our goal is to take longer, more immersive trips—focusing on meaningful exploration rather than just visiting the typical tourist destinations.”

Thank you, Ed, for your incredible contributions to the department and your decades of service. Congratulations and best wishes in your retirement!